FAQ – Niji Store

Print On Demand Store FAQ:

1. What is Print On Demand (POD)?

  • Print on Demand is a unique printing and fulfillment process where products are created with custom designs only after an order is placed. It eliminates the need for pre-made inventory and allows for personalized, on-demand production.

2. How Does It Work?

  • Simply choose the product you like, select a design, and place your order. The product is then printed, packed, and shipped directly to your doorstep.

3. Can I Use My Own Designs?

  • Absolutely! You can either upload your own designs directly to our email support@nijistore.com or choose from a selection of pre-made designs available on our platform.

4. What Products Can I Customize?

  • Our store offers a variety of customizable items, including T-shirts, hoodies, mugs, phone cases, and more. Check out our product catalog to explore the options.

5. Are There Upfront Costs?

  • No, there are no upfront costs. You only pay for the products you order. This makes trying out new designs and products risk-free.

6. How Long Does It Take to Receive My Order?

  • The production and shipping times vary based on the product and your location. You can find estimated delivery times on the product pages or during the checkout process, but the process takes between 5 and 15 business days.

7. Can I Track My Order?

  • Yes, once your order is shipped, you will receive a tracking number. You can use this number to track your order's journey until it reaches you.

8. What Printing Methods Do You Use?

  • We use high-quality printing methods like Direct-to-Garment (DTG) and sublimation to ensure vibrant and durable prints.

9. Do You Offer International Shipping?

  • Yes, we do offer international shipping. Please check our shipping information for details on delivery times and costs for different regions.

10. What If I'm Not Satisfied with My Order? - We want you to love your purchase. If there are any issues, please contact our customer support. We have a hassle-free return policy to ensure your satisfaction.

11. Can I Cancel or Modify My Order? - We start processing orders as soon as they are placed to ensure quick delivery. Unfortunately, this means we can't usually make changes once an order is confirmed. Please review your order carefully before completing the purchase.

12. How Do I Contact Customer Support? - For any inquiries or assistance, please visit our "Contact Us" page or send an email to support@nijistore.com.

Feel free to explore our store and reach out if you have any more questions. We're here to make your shopping experience enjoyable and hassle-free!

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